Your wallet & statement
Your wallet is your prepaid balance in BRL. The wallet page shows what you have, how long that lasts at the current plan, and a full statement of every movement.
- What the balance shows (including the reserved amount)
- How to read your statement
- That the page updates live
Your balance
The wallet page shows your current balance in BRL. A brand-new account that's never topped up shows R$ 0,00.
If you have a room running, you'll also see a reserved amount and an approximate minutes remaining. The reserve is part of your balance that's held to keep a running room going — it's not spent, just set aside (see how billing works). The minutes-remaining figure is a rough estimate of how long your balance lasts at the current room's per-minute rate.
Low on credit? The dashboard and wallet show a low-balance hint with a prompt to add credit. If a running room's balance gets too low to cover the next bit of time, the room auto-stops so you never go negative.
Your statement (the ledger)
Below the balance is your statement — a line for every movement on your wallet. Each entry is tagged so you can tell at a glance what it was:
| Entry | What it means |
|---|---|
| Top-up | credit you added (Pix, card, or crypto) |
| Manual credit | credit added by the Lanzinha team |
| Session charge | what a room cost you |
| Reserve | funds held for a running room |
| Release | a reserve returned to your balance when a room stopped |
| Refund | a refunded top-up |
| Adjustment | a correction made by the team |
The statement loads in pages — use Load more entries to go further back.
It updates live
You don't need to refresh. The balance and statement update on their own — your balance ticks down as a room runs, and a top-up appears as soon as the payment confirms.
→ Related: How billing works · Adding credit with Pix · Requesting a refund